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Warranty & Aftercare

Tenax Construction Inc. | Sacramento, CA
California Contractor’s License #1057033

Our Commitment To Your Investment

At Tenax Construction Inc., we stand behind every project we complete. Our warranty program is designed to give you peace of mind long after your kitchen remodel, bathroom transformation, or custom ICF home is finished. All warranties are provided in compliance with California law and the terms of your signed contract.

1. Workmanship Warranty

Tenax Construction Inc. warrants that all work performed will be free from defects in materials and workmanship for a period specified in your written contract, and no less than the minimums required under California law.

In accordance with the California Right to Repair Act (Civil Code §896–945.5), residential construction work is subject to the following statutory minimum standards:

Component Statutory Standard
Structural components (foundation, framing) Must not cause damage for 10 years
Waterproofing & weather protection Must perform for 10 years
Plumbing, sewer, electrical systems Must be free of defects for 4 years
Interior finishes (tile, flooring, drywall) Must be free of defects for 1 year
Fit and finish (paint, trim, fixtures) Must be free of defects for 1 year

These are minimum statutory standards. Your specific contract may provide broader coverage.

2. Manufacturer’s Warranties On Materials

All materials, fixtures, appliances, and equipment installed by Tenax Construction Inc. are covered by their respective manufacturer’s warranties. These warranties are separate from and in addition to our workmanship warranty.

We will:

  • Provide you with all manufacturer warranty documentation at project completion

  • Assist in registering products that require registration to activate warranty coverage

  • Help facilitate manufacturer warranty claims during the first year following project completion

Common manufacturer warranty terms:

  • Cabinetry — 1 to limited lifetime warranty (varies by brand)

  • Plumbing Fixtures — 1 to lifetime warranty

  • Windows & Doors — 10 to 20 years (glass seal, hardware)

  • Nudura ICF Systems — manufacturer structural warranty per product specifications

  • Roofing Materials — 20 to 50 years depending on product

3. What Our Warranty Covers

Our workmanship warranty covers defects that arise from the work performed by Tenax Construction Inc. under the signed project contract, including:

  • Faulty installation of materials, fixtures, or systems

  • Defects in structural work performed by our team

  • Water intrusion through areas we waterproofed or sealed

  • Electrical, plumbing, or HVAC defects resulting from our installation work

  • Cosmetic defects in finishes applied by our craftsmen

4. What Our Warranty Does Not Cover

Our workmanship warranty does not cover the following conditions:

  • Normal wear and tear resulting from everyday use

  • Client-caused damage — damage resulting from misuse, neglect, or unauthorized modifications

  • Acts of nature — damage caused by earthquakes, wildfires, flooding, or other force majeure events beyond our control

  • Pre-existing conditions — structural integrity, code compliance, or condition of any existing components not included in the scope of work (see Section 5 below)

  • Improper maintenance — failure to perform routine maintenance as recommended by manufacturers or our team

  • Third-party modifications — work performed on the project by other contractors after our completion

Per California Civil Code, any exclusion from warranty coverage is clearly disclosed in your signed contract prior to commencement of work.

5. Existing Conditions Disclosure

Tenax Construction Inc. does not warrant the structural integrity, condition, or code compliance of any existing structures, foundations, framing, plumbing, electrical, or mechanical systems not included in the scope of work.

The existence of concealed defects, rot, mold, termite damage, water intrusion, or deterioration in existing construction is not the responsibility of Contractor unless Contractor has expressly agreed in writing to repair or replace such conditions.

Important: If during the course of work our team discovers concealed conditions that may affect the project, the structure, or occupant safety, we will promptly notify you in writing and provide options for addressing the issue. Any additional work required to remedy discovered conditions will be documented in a signed Change Order prior to proceeding.

This disclosure is provided in accordance with California Business and Professions Code §7109 and CSLB contractor obligations.

6. How To Submit A Warranty Claim

If you believe a defect is covered under our workmanship warranty, please follow these steps:

Step 1 — Notify Us In Writing
Submit your warranty claim by email to sales@tenaxconstruction.com or by certified mail to our office. Include:

  • Your name and project address

  • Date of project completion

  • Description of the issue

  • Photos documenting the defect

Step 2 — Inspection
We will schedule a site inspection within 10 business days of receiving your written claim. Our project manager will assess the reported defect.

Step 3 — Resolution
If the defect is covered under warranty, we will:

  • Perform the necessary repairs at no cost to you

  • Complete repairs within a mutually agreed reasonable timeframe

  • Provide written confirmation of the completed warranty repair

Step 4 — Dispute Resolution
If there is a disagreement about warranty coverage, we commit to good-faith mediation before any legal action. California homeowners also have the right to contact the CSLB at (800) 321-CSLB (2752) or file a complaint at cslb.ca.gov.

7. Right To Repair — California Law Notice

Under the California Right to Repair Act (SB 800, Civil Code §895–945.5), for new residential construction of single-family homes or condominiums:

  • You have the right to request repair before filing a lawsuit for construction defects

  • The contractor has the right to inspect and offer to repair the alleged defect

  • Certain notice and waiting periods apply before litigation may proceed

This law provides important protections for both homeowners and contractors. We encourage open communication and will always prioritize resolving any concerns directly and promptly.

8. Aftercare Recommendations

To maintain the quality of your completed project and preserve your warranty coverage, we recommend:

Kitchen & Bathroom Remodels:

  • Seal grout lines annually to prevent moisture infiltration

  • Inspect caulking around sinks, tubs, and showers every 6–12 months

  • Clean ventilation fans and replace filters per manufacturer guidelines

  • Avoid abrasive cleaners on stone, tile, or fixture surfaces

ICF Custom Homes:

  • ICF walls require minimal maintenance due to their durability

  • Inspect exterior finishes (stucco, paint) annually for cracking or separation

  • Ensure proper drainage around the foundation is maintained

General:

  • Address minor issues promptly before they develop into larger problems

  • Keep all warranty documents and manuals provided at project handover

  • Do not make structural modifications without consulting a licensed contractor

9. Post-Project Support

Our relationship with you does not end at the final walkthrough. Tenax Construction Inc. offers:

  • 1-Year Post-Completion Check-In — We will reach out at the 1-year mark to confirm your satisfaction and address any warranty items

  • Dedicated Project Manager Contact — Your assigned project manager remains your point of contact for warranty and aftercare questions

  • Trusted Referral Network — We can recommend licensed specialists for maintenance needs outside our scope of work

10. Contact Our Warranty Department

To submit a warranty claim or ask any post-project questions:

Tenax Construction Inc.
4751 Pell Dr, Suite 1, Sacramento, CA 95838
(916) 586-8845
sales@tenaxconstruction.com
tenaxconstruction.com

We are available Monday–Friday, 8:00 AM – 6:00 PM (Pacific Time)